Recent highlights

Making Sense of Child Marriage Among Syrian Refugees was led by Dr. Susan Bartels of Queen’s University. The project goal was to understand child marriage and to help Syrian family members identify feasible and culturally acceptable community-based interventions that will address early marriage. Funded by the World Bank and SVRI, story participants included unmarried and married Syrian girls; their mothers and fathers; unmarried and married Syrian, Lebanese and Palestinian men; and community leaders, such as teachers and field workers. The project, done in collaboration with ABAAD Resource Center, covered the capital of Beirut, Tripoli and Beqaa Valley.

Results were presented at workshops around Lebanon to respondents and local service organizations. Details, including extensive SenseMaker results, are available in two peer-reviewed journal articles:
• Making sense of child, early and forced marriage among Syrian refugee girls: a mixed methods study in Lebanon, BMJ Global Health 3:e000509 (2018); and
• Implementation of a SenseMaker® research project among Syrian refugees in Lebanon, Global Health Action, v. 10, no. 1 (2017).

(l-r) Annie Bunting (York Univ), Steve DeLong (QED Insight), Laurie Webster (QED Insight), Sabine Lee (Univ of Birmingham), Susan Bartels (Queen’s Univ), Sophie Roupetz (Univ of Leipzig), Nour Bakhache (Queen’s Univ), Nastassia Sersté (Univ of Rouen)



Event Aha! focuses on participants in conferences, events, and trade shows. It is a joint venture between Boone Associates and QED Insight. Using SenseMaker®, it gives organizers and other decision makers the ability to see the world through the eyes of their members, event attendees, and commercial partners (exhibitors, etc.). This approach to event measurement helps to illuminate participant motivation and hence allows organizers to take action.


GroupValue is a SenseMaker instrument designed to be used with a wide variety of participant groups, such as civic, work-related, religious, or voluntary. It can identify the strengths and weaknesses of the group, as perceived by the participants themselves. Specific goals are to understand the impact the group recognizes across such areas as relationship strength, identity, and well-being. The instrument was created by Laurie Webster (QED) and James Turk (Innovation in U). It has been employed by people as they gain experience gathering SenseMaker stories and working with the resulting data. GroupValue is available for others wanting this same learning experience.


Selected QED clients

Columbia Pacific CCO, Portland, OR
Davidson College, Davidson, NC
Desert Research Institute, Reno, NV
Dun & Bradstreet, Short Hills, NJ
European Services Forum, Brussels, BE
Girl Hub, London, UK
Hoovers, Austin, TX
Rikolto (formerly VECO), Leuven, BE
Software & Information Industry Association and Special Library Association, Washington, DC
The Riot Point, Toronto, ON
University of Birmingham, Edgbaston, Birmingham, UK