Or, Identifying factors & people that promote & impede use of project results
• When: Wednesday, January 21st, 2015
• Guest: Terry Miller, TMiller & Associates, Rossland, BC
• QED host: Laurie Webster
Terry and Laurie lead a roundtable discussion about a problem for many sensemaking projects and practitioners in the post-storytelling, post-analysis phase: Despite having a dedicated in-house champion, perhaps even a CEO who is a Cynefin disciple, there is often resistance to acting on the findings. It may be operational or structural, a highly-resistant managerial or executive core, or multiple factors and people tugging in several directions. How can you help the doers and deciders understand the distinctive barriers to and attractors of success at this stage? In other words, how can you persuade them to use the results they paid good money for?!!
Terry and Laurie discuss successes and failures in their own projects and then are joined by several other webinar participants who describe their experiences — what worked? what was tricky? what should be changed next time?
|00:00||Intro/overview - Laurie Webster|
|00:57||Terry Miller introduced|
|03:24||Poll of participants to identify those who have run a SenseMaker project|
|07:45||Ray MacNeil introduced|
|19:00||Astghik Martirosyan introduced|
|30:26||Back and forth comments|
|34:53||Susan Morrow introduced|
|45:18||Open panel exchanges|
Terry Miller has consulted on organizational development and leadership for more than a decade across a broad range of business sectors — manufacturing, health care, financials, forestry, utilities, and tourism. Not surprisingly, complexity seemed to be universally present. He has been a Cognitive Edge accredited practitioner since 2007.
Laurie Webster has worked on more than 40 narrative projects with the Cognitive Edge methods and SenseMaker® since 2008.