October 2014 webinar: Safe-to-Fail in Action

• When: Monday, October 13th, 2014
• Guest: April K. Mills (@engineforchange), Engine for Change, Bremerton, WA
• QED host: Laurie Webster

Ready to move from research to action? In this webinar, Laurie Webster interviews April Mills on her stories of safe-to-fail experiments. April has years of experience using Cognitive Edge’s safe-to-fail experiment method and Cynefin’s four points contextualization (links to learn more below the video).

Safe-to-Fail webinar (timecodes)

TimecodeTopic
00:00:00Welcome
00:01:02April's bio
00:2:18Poll on experience with Safe-to-Fail
00:04:30Safe-to-Fail form
00:05:35Laurie's experience from workshops
00:08:03What's important in design of probes-Laurie
00:11:20Hard to get into mindset. What advice?
00:13:42Q. How can we assess the relative safety of a probe?
00:15:28Q. Would a pre-mortem make it safer?
00:16:12Q. What advice for a private school wanting more personalized training?
00:17:00April returns and helps to answer this question
00:20:12Overview of Cynefin & relation to Safe-to-Fail
00:24:55Amplifying & dampening re: school example
00:27:02What's important in design of probes? - April
00:28:20Dual purpose learning & practice
00:29:30Trouble people have with failure
00:30:50Why many simultaneous probes
00:32:00Inability to replicate experiments exactly
00:32:10Organization is never a green field, always a brown field
00:33:14What signals are you getting back
00:33:25Sensor network - either SenseMaker® or informal networks
00:34:07Example of a failed probe
00:35:55Example of a successful probe
00:37:37Beneficial lessons
00:37:50Don't over-analyze
00:38:35Just ACT
00:39:31Be ready to learn immediately and continuously
00:39:55Keep up self-learning pace
00:42:30Q. Smallest group for Safe-to-Fail & ritual dissent?
00:44:29Comment: root of conflict within school - order vs. disorder
00:45:40Q: Ideas for safe-to-fail in school settings and possible interventions?
00:47:54Q: Difference between students who do well versus those who do not
00:49:50Q: Are Safe-to-Fail probes motivated by SenseMaker® data (more like this, less like that) or can they be based on personal observations?
00:52:00Q: With emergent patterns in SenseMaker® data, how do you decide where to focus?
00:54:47Q: Seems aligned with theory of constraints. If true, easy to connect to complex domain of Cynefin?
00:56:40Q: Different experiences with physical versus service products organizations?
00:58:45Q: Explain how the principle of obliquity works here.
01:00:18Q: Can Safe-to-Fail be applied to experiments used in industry to improve product design without people being involved?
01:03:09Q: Clients with strong project management skills struggle because they perceive Safe-to-Fail like a pilot project. Should we distinguish?
01:07:15Steve Holt's referral: http://leanuxnyc.co/nyc/so-you-want-to-get-lean-integrating-lean-startup-melissa-perri/
01:07:34Wrap-up

Review April’s blog for more details, and check out the workshops she offers.

Laurie Webster has worked on more than 40 narrative projects with the Cognitive Edge methods and SenseMaker® since 2008.