The two previous posts in this series looked at where sensemaking story data are concentrated in a ternary. Part VIIIa explored the use of a non-parametric method for calculating smooth (continuous) contour lines, essentially a data-driven “guess” at the density of story points. Part VIIIb gave examples of a simpler, albeit less elegant, alternative —Continue reading “Statistics in the Triad, Part IX: Entropy, or How Much the Data Are Concentrated”
Tag Archives: ambiguity
‘The Eggshell Thing’
This post originally appeared on the Cognitive Edge blog on December 15, 2010. My first project as an accredited practitioner was with a large international publisher that was trying to get a better sense of customer satisfaction with its products. I can still remember having some “disconnects” along the lines of, whoa, how does thatContinue reading “‘The Eggshell Thing’”