Implementing the Prophet Motive

Sitting in the infrared sauna last July, as part of a dietary cleanse, my mind started to formulate an offering to give SenseMaker® beginners a way to be mentored. In ten minutes, I sketched out the essence of what the offer would cover. After that, it was just thinking through the details. As a marketContinue reading “Implementing the Prophet Motive”

‘The Eggshell Thing’

This post originally appeared on the Cognitive Edge blog on December 15, 2010. My first project as an accredited practitioner was with a large international publisher that was trying to get a better sense of customer satisfaction with its products. I can still remember having some “disconnects” along the lines of, whoa, how does thatContinue reading “‘The Eggshell Thing’”